RCG INFORMATION TECHNOLOGY

QUICK LINKS

delivery excellence^®

We combine our professionalism with advanced technology, business and industry expertise, best practices and proven project management methodology to deliver your mission critical system on-time and within budget. RCG IT’s approach evolves the client relationship through verifiable performance and delivery.

RCG IT adopted delivery excellence® as its yardstick for service delivery. delivery excellence is our driving force for sustainable, forward-looking improvement. We’ve invested in various initiatives to support high standards of delivery excellence, including, but not limited to:

•	SEI CMMI (Capability Maturity Model Integration) Level 5 assessment at our Offshore Delivery Center in Manila, The Philippines.
•	Structured Solution Development Life Cycle (SDLC) for all IT solutions.
•	Development and dissemination of best practices and methodologies through our Livelink® knowledge management system.
•	Dedicated Implementation Quality Assurance (IQA) organization enforcing best practices, project quality and efficiency.

RCG IT converted and migrated our logistic and transportation system to our total satisfaction. The three-phased effort demostrated RCG IT’s offshore capabilities as well as domestic strengths. The system was delivered on time and within budget. Our commitment to and our experience with RCG IT have always been extremely positive.

Chief Information Officer, UPS